This article is intended for Administrators.
Tags make it easy to identify and mark certain campaigns according to criteria that you define.
💡 Please note that the "Tags" feature is only available with the 1:1 Reviews and 360 Feedback products.
🔖 Using tags in a campaign
One or more tags can be inserted into a campaign:
- either during the campaign setup process ➡️ Adding one or more tags to a draft campaign,
- or once it has already been launched ➡️ Adding one or more tags to an ongoing campaign,
- or in bulk by importing past reviews (find out more).
Campaigns can then be filtered with these tags.
Adding one or more tags to a draft campaign
Tags can be added in step 4 ("Options") of the campaign setup process.
The following options are available:
- create a new tag: specify its title and then click on "Create",
- select an existing tag: click on the corresponding entry and then on the applicable tag in the drop-down menu.
Adding one or more tags to an ongoing campaign
- go to Campaigns > Campaign X,
- in the middle of the screen, under the Reminders/Export/Archive buttons, click on "Add" then create a new tag or select an existing tag,
- simply click on the cross at the right of the tag title to remove it from the campaign.
🙋🏻♂️ Questions
➡️ Can tags be translated?
No, tags are only available in the language in which they have been created and cannot be translated.