This article is intended for administrators.
To access an ongoing Feedback 360 ° campaign, click on Feedback 360 > Campaigns > Campaign name.
You will arrive at your campaign tracking interface where you can:
- 1️⃣ Access the campaign configuration ⚙️
- 2️⃣ Follow and manage your campaign 📊
- 3️⃣ Analyze the data of your campaign 👀
- 4️⃣ Export the data 📈
- 5️⃣ Archive the campaign 👋
1️⃣ Access the campaign configuration ⚙️
On the relevant campaign, click on "View configuration" at the top right.
You will be able to here in the "General Information" tab:
- Edit the campaign name
- Modify the deadlines of an ongoing campaign
- Add or remove tags
- Enable or disable the AI summary option
- View the settings associated with managers and visibility
Edit the campaign name
Hover your mouse over the campaign name in the banner to access the field and make changes.
Edit the deadlines of an ongoing campaign
The deadline set at the time of launching a campaign is not blocking in the tool. Once exceeded, the interviews are still accessible. It is only used to communicate a deadline to participants for the completion of feedback.
However, it is possible for you to modify and postpone the deadline of an ongoing campaign.
Add or remove tags
User manual for this article: Adding one or more tags to a 360 feedback campaign
Enable or disable the AI summary option
You just need to check or uncheck the relevant box.
To learn more about this feature: Generate a summary of 360° feedback using artificial intelligence (AI)
Visualize the parameters associated with the managers and visibility
These parameters cannot be modified once the campaign has been launched.
Add or remove participants
In the "Participants" tab, you will only be able to add participants. To remove them, please refer to this article: Add or remove participants from a current review cycle.
Visualize the parameters associated with the peers
You can here only modify the peer nomination instructions.
Consult the notification templates
In the "Emails" tab, you can view the notifications sent upon addition to the campaign. If you wish to modify them, please contact our Support.
2️⃣ Follow and manage your campaign 📊
Several options allow you to best manage your campaign.
As a reminder, in the progress of a 360 ° campaign, the person being evaluated must nominate their peers, who are then validated by their manager/peers or are directly selected by the person in charge of the evaluation. Once the peers are validated, they are notified and can start the feedback exercise.
Add or remove participants from an ongoing campaign
Instructions for this article: Add or remove participants from a current review cycle.
Track the progress of the campaign
You can also track other indicators listed below, and use the Filter button to obtain all this information based on the selected criteria (department, team, etc.) or define whether you want to see only active or suspended employees.
Identify employees based on the status of their feedback.
In order to have more nuance in the analysis, it is possible to filter employees based on the status of their interview:
- "All": display of all feedback from direct reports,
- "Waiting for peers": display of interviews where the peers have not yet been validated,
- "Not started": display of interviews where the peers are validated + the feedback has not yet been shared + the feedbacks have not yet been started,
- "Not completed": a peer has not completed the feedback and the feedback overall has been shared with the collaborator despite the absence of a response from one of the peers,
- "Ongoing": display of interviews where the peers are validated + the feedback has not yet been shared + the feedbacks have been started,
- "Shared": the feedback has been shared with the collaborator.
Send group reminders
To do this, click on Other actions and select the category of feedback you wish to resend in "Send a reminder."
Send individual reminders
To do this, click on Participants, and select the relevant participant (by clicking on the 3 dots on the right).
You can:
- Remind the evaluated individual to nominate their peers: in the event that once the campaign is launched, the evaluated individual delays in nominating their peers,
- Remind the evaluated individual to complete their self-assessment,
- Remind the peers to complete their evaluation.
Monitor the progress of the campaign
- Manage peers : you have the option to add peers to an evaluation, and also to validate the peers of an evaluated individual in place of their manager, in the case of a prolonged absence of the latter for example,
- Share feedback: as an admin, you can share peer feedback with the evaluated individual at any time,
- Re-open peer feedback: if a peer needs to modify a comment, the manager and the admin have the option to reopen a peer's feedback,
- Re-open 360 feedback: you can reopen a finalized 360 feedback that has been shared with the collaborator (to change the list of peers for example),
- Remove from campaign: to remove a participant from a 360 ° Feedback campaign.
3️⃣ Analyze the data of your campaign 👀
In the Results tab, you benefit from analyses on the shared interviews.
💡 Note: If you wish to hide certain responses from a chart, you can click on their label in the legend. This can be particularly useful if you want to exclude participants who did not answer the question.
The Filter button is available, allowing you to update this data based on the selected criteria (department, team, etc.).
⚠️ Attention: If multiple models are used in the same campaign, you will have an analysis by model and will be able to select the model from the drop-down menu that appears.
4️⃣ Export the data 📈
You can export the data from your ongoing campaign at any time.
For this, Feedback 360 > Campaigns > "Campaign X" > Export:
The file will be sent to you by email in Excel format.
5️⃣ Archive the campaign 👋
Once your campaign is completed, you can archive it. This campaign will therefore no longer appear on the home page of the participants in this campaign.
For this, Feedback 360 > Campaigns > Other actions > Archive campaign:
As an Admin, you will be able to find all the data of this campaign in Feedback 360 > Campaigns > Archived.
Your collaborators will always be able to access their feedback related to archived campaigns by going to their profile.
💡 Note: The evaluated or evaluators will not be informed of the archiving of the campaign. They will still be able to finalize the interview if necessary from the employee profile.